Westside Family Dentistry - Doubling New Patient Intake

The Challenge

Westside Family Dentistry, founded in 2009, had built a loyal patient base but faced stagnation. With an aging patient population and few new families coming in, the long-term outlook was concerning. Without new marketing approaches, growth could stall further.

The Brummble Solution

Brummble developed a video-first strategy to humanize the practice and attract younger families. Authentic video content showcased the dentist’s friendly chairside manner and the welcoming atmosphere of the office. These videos were integrated into a new website and promoted through digital ad campaigns and social media outreach.

The Results

The impact was swift. Within six months of launching the video-centric approach, Westside Family Dentistry doubled its new patient intake, averaging more than 30 new patients each month. Younger families began choosing the practice, ensuring long-term stability and growth. By differentiating through authenticity and personality, Brummble repositioned the practice for the future.